Rules of use and legal scope in Nigeria
These Terms set the legal rules for using the website and mobile app in Nigeria. By creating an account or placing a bet, you accept that Nigerian law and these conditions govern your use of the services. The rules apply to all users accessing the platform from Nigeria. You must be at least 18 and legally allowed to participate in betting and bonuses.
Your agreement, eligibility and general rules of use
By registering an account and continuing to use the services, you agree that these Terms form a binding legal agreement between you and the operator. You should read them carefully before registration or any bets.
- Eligibility and registration
- You must be 18 or older and legally allowed to bet under Nigerian law.
- One account per person, household, payment method, and device. Duplicate accounts may be closed.
- Accurate information is required during registration and throughout account use. Identity checks may be requested at any time.
- Changes to Terms
- The Terms may be updated to reflect legal, regulatory, or product changes. Notice may be provided via the site, app, or email.
- Continued use after changes means you accept the updated Terms. If you do not agree, you should stop using the services and request account closure.
- Proper platform use
- No misuse of the site, including automated betting, match manipulation, bonus abuse, or attempts to interfere with odds or systems.
- You must not share your login or allow others to place bets on your behalf.
- Content and intellectual property
- All site content, software, odds displays, and trademarks are protected. Limited, revocable permission is granted for personal, non-commercial use of the services.
- You must not copy, scrape, or redistribute content without written permission.
- Bonuses and promotions
- Any bonus, free bet, or reward is subject to specific rules such as eligibility, wagering, expiry, and withdrawal limits. Promotional terms form part of these Terms.
- Suspension, termination, and account limits
- The operator may suspend or close an account, void or limit a bet, or restrict access if there is suspected breach of these Terms, fraud, AML risk, or regulatory requirement.
- Liability and statutory rights
- Services are provided on an as-available basis. To the extent permitted by law, the operator is not liable for indirect loss, loss of profit, or loss caused by interrupted services, events being postponed, or errors in live data.
- Nothing in these Terms limits your statutory rights under applicable Nigerian law.
General betting rules, odds, events and settlement
- Who may place a bet
- You must be 18 or older, have an active verified account, and be allowed to use online betting under Nigerian law.
- Bets may be refused or limited if there are responsible gambling or AML concerns.
- Acceptance of a bet
- A bet is accepted when it appears in your betting history with a unique reference number.
- Odds can change before acceptance. If odds change during placement, the bet will process at the odds shown on your confirmation or it may be rejected.
- Market rules, sport rules, and event settlement rules apply as published on the relevant pages.
- Minimum and maximum stakes and payouts
- Minimum and maximum stake limits apply per selection, market, and bet type. The current limits are displayed in the bet slip.
- Maximum payout caps may apply per bet or per event. These limits can vary by sport and market.
- Settlement and calculation
- Settlement is based on official results from the event’s governing body or recognised data provider.
- Standard returns: return equals stake multiplied by the odds, minus any statutory charges where applicable.
- Example: NGN 1,000 at odds 2.50 returns NGN 2,500 if the bet wins.
- For multiples, each leg must settle as per market rules. A void leg in an accumulator settles at odds of 1.00 for that leg.
- Restrictions and fair use
- The operator may restrict certain events, markets, or bet types, or refuse correlated selections in the same bet slip.
- If there is an obvious pricing error or wrong event data, the bet may be voided or settled at the correct odds.
- Suspected match fixing, inside information, or group betting for advantage may lead to bet cancellation and account review.
- Cancellations, voids, and cash out
- Once accepted, a bet cannot be cancelled by the customer. Cash out is a discretionary feature and not guaranteed.
- If an event is postponed or abandoned, settlement follows the specific market rules. Where rules require, bets may remain pending or be voided.
- Bonus bets
- Free bets and similar bonuses do not return the stake. Winnings from a free bet are subject to the conditions stated in the promotion.
Payments in NGN: deposits, withdrawals and account funding rules
- General principles
- All transactions should be in Nigerian Naira (NGN) unless the cashier states otherwise.
- You may fund your account using approved payment methods available to you in Nigeria. The name on the payment method must match your registered name.
- Deposits
- Supported methods can include bank transfer, cards, and local e-wallets as shown in the cashier.
- Minimum and maximum limits per transaction are displayed before you confirm the operation.
- Deposits are credited once confirmed by the payment provider. Third-party fees may apply.
- Withdrawals
- Withdrawals are paid to the original source of funds where possible, or to a verified bank account in your name.
- Identity and source-of-funds checks may be required before processing. Processing times vary by method and verification status.
- Daily or monthly withdrawal limits may apply for security and compliance.
- Processing times and fees
- Indicative timeframes are displayed in the cashier. Public holidays, system maintenance, or bank delays can extend processing times.
- The platform does not charge hidden fees, but your bank or wallet provider may charge their own fees.
- Security, KYC and AML
- Before a withdrawal, you may be asked to provide valid ID, NIN or BVN details, proof of address, and proof of payment ownership.
- Transactions may be paused if AML reviews are required. You must cooperate to complete checks.
- Transaction restrictions and reversals
- The operator may decline or reverse a transaction if fraud, chargeback risk, or prohibited use is suspected.
- You may request to cancel a pending withdrawal before it is processed, if the cashier allows. Once processed, cancellation is not possible.
Responsible gambling: limits, self-exclusion and local help
Betting should remain entertainment. You are encouraged to set controls and use the tools available to manage your activity.
- Player protection tools
- Deposit, stake, and loss limits that cap how much you can fund or bet over a period.
- Time-outs for short breaks and self-exclusion for longer periods.
- Reality checks and session reminders to help you manage time on site.
- Access to account history so you can review bets, wins, losses, and bonuses.
- Self-exclusion and cooling-off
- You may request temporary or permanent self-exclusion. During exclusion, you should not attempt to create a new account.
- Marketing communications are stopped once exclusion is applied.
- Underage and third-party betting
- Under 18s are not allowed to use the services. Use device controls and password protection to prevent access by minors.
- Support and resources in Nigeria
- Mentally Aware Nigeria Initiative (MANI): mentallyaware.org, for mental health support and referrals.
- Federal Neuro-Psychiatric Hospital, Yaba: fnphyaba.gov.ng, for professional assistance.
- Gamblers Anonymous online: gamblersanonymous.org, for peer support.
- If gambling is affecting your wellbeing, seek help from qualified professionals.
Anti-money laundering and counter-terrorist financing compliance
The platform follows Nigerian AML/CFT requirements, including the Money Laundering (Prevention and Prohibition) Act 2022 and related regulations.
- Your obligations
- Provide accurate personal details and keep them updated.
- Use only payment methods in your name and ensure funds come from legitimate sources.
- Respond to KYC requests promptly and provide supporting documents when asked.
- KYC and verification
- Verification may include government-issued ID, NIN or BVN checks, proof of address, payment ownership, and, where appropriate, source-of-funds or source-of-wealth evidence.
- Monitoring and detection
- Transactions and betting patterns are monitored for unusual activity, structuring, rapid deposits and withdrawals, use of multiple accounts, or activity inconsistent with the stated profile.
- Screening against sanctions and politically exposed persons lists may be performed.
- Actions and reporting
- Accounts may be restricted, transactions delayed, or funds frozen during reviews.
- Where required by law, suspicious activity may be reported to competent authorities such as the Nigerian Financial Intelligence Unit.
- Breaches can lead to account closure and forfeiture of bonuses obtained through prohibited conduct.
Privacy in Nigeria: data collection, use and your rights
- What data is collected
- Identification and contact data: name, date of birth, address, email, phone.
- Account and usage data: registration details, login logs, device and browser data, IP address.
- Financial and transaction data: deposits, withdrawals, payment method details, and verification outputs.
- Responsible gambling and AML data generated through checks and limits.
- How data is used
- To create and manage your account, process bets and payments, verify identity, protect security, offer bonuses, and meet legal obligations.
- For customer support, service improvement, and fraud prevention. Marketing is based on consent or legitimate interests and can be opted out at any time.
- Legal bases
- Contract performance, compliance with legal obligations, legitimate interests, and consent where required by Nigerian law, including the Nigeria Data Protection Act 2023.
- Sharing and transfers
- Data may be shared with payment providers, KYC vendors, fraud-prevention partners, affiliates involved in providing the services, and regulators when required.
- If data is transferred outside Nigeria, safeguards such as contractual clauses are applied in line with applicable law.
- Retention and security
- Data is retained for as long as needed to provide services and meet AML and tax obligations, then securely deleted or anonymised.
- Your rights
- You can request access, correction, deletion, restriction, portability, or object to certain processing, and withdraw consent where applicable.
- You may contact the Nigeria Data Protection Commission to lodge a complaint if you believe your rights are infringed.
Security of your account, transactions and systems
- Technical and organisational measures
- Transport Layer Security for data in transit and strong encryption for sensitive information.
- Segregated systems, firewalls, and continuous monitoring to detect suspicious activity.
- Strict access controls and regular security testing.
- Account protection
- Strong password requirements and optional two-factor authentication to protect sign-in.
- Automatic session timeouts and device management to reduce risk on shared devices.
- Your responsibilities
- Keep login details confidential, enable two-factor authentication, and secure your email and devices.
- Report any suspected compromise of your account or unusual transactions to Support immediately.
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